Patient Information
Appointments
We suggest that all new patients arrive at least
ten minutes before their scheduled appointment so that they can fill out
our questionnaire. This information serves a number of purposes.
It gives us a database of information that we can permanently store in our
computer system. It also gives us information we need for laboratory
requisitions and claim submissions for those patients who have insurance
carriers we accept.
Most importantly, it gives us individual information about each patient
regarding their previous health with specific attention to previous
physical injuries and/or pain history. Please be certain to complete
the medical questionnaire portion accurately and fully.
Should you need to cancel your appointment, it is important that you
notify the office at least 24 hours in advance so that others may be
allowed to utilize the vacant time spot without causing penalty to you,
the patient. We try to maintain a timely schedule in our office for
the convenience of every patient. Your cooperation in this regard is
important.
Telephone Calls
The office is open five days a week and, if you have any questions or
concerns, please do not hesitate to call us. If you call after hours
you will reach a recording. You may leave a message. We will
return your call at the earliest office reopening.
Fees and Reimbursement
Dr. Kochno is a participating physician in Medicare and other insurance
and HMO plans. Please inquire as to whether or not we accept your
insurance plan at the time of your appointment. Although we will
submit all claims that are assigned, the patient is expected to pay for
all deductibles and co-payments.
For those patients enrolled in HMOs, please remember that Dr. Kochno is
a specialist and that he cannot see any HMO patient without an appropriate
referral from authorization. Such documentation of the referral is
required by HMOs before or at the time of the visit.
For patients with private commercial insurance, payment is expected at
the completion of each visit, as our services are rendered. For your
convenience our office accepts all major credit cards.
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Rehabilitation Intl
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